TERMS & CONDITIONS
INTRODUCTION
Welcome to Cleverly. These Terms and Conditions govern your use of our website klettkeonline.com and the purchase of any products from us. By placing an order, you agree to be bound by these terms.
BUSINESS MODEL & ORDER FULFILLMENT
Cleverly operates as a direct-to-consumer retailer utilising an international fulfillment model. When you purchase an item from our store, your order is processed by us and shipped directly to your UK address by our trusted third-party global suppliers and manufacturers. This efficient process allows us to eliminate unnecessary warehousing costs and pass the savings directly on to you
PRICING AND PAYMENTS
All prices are listed in Great British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time without prior notice. We accept payments via credit cards, debit cards, and available digital wallets at our checkout.
SHIPPING AND DELIVERY
Estimated delivery times to the United Kingdom are 5 to 10 business days. These timelines are estimates, and delays may occasionally occur due to customs clearance processes or local postal service handling. The customer is entirely responsible for any applicable import duties or customs fees upon arrival in the UK.
FAULTY OR DAMAGED GOODS
If a product arrives damaged, faulty, or not as described, you are entitled to a replacement or a full refund under the UK Consumer Rights Act 2015. Please contact our support team at dropklettke@gmail.com within 30 days of receipt with photographic or video evidence of the issue.
LIABILITY AND GOVERNING LAW
Cleverly shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. These terms are governed by and construed in accordance with the laws of England and Wales.
CONTACT INFORMATION
For any questions regarding these Terms and Conditions, please contact us at:
Email: cleverly.klettke.uk@gmail.com
PAYMENT METHODS
To ensure a secure and seamless shopping experience, Cleverly partners with Stripe, one of the world's leading and most secure payment processors. We accept the following payment methods:
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Credit & Debit Cards: Visa, Mastercard, and American Express (AMEX).
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Local UK Debit Cards: Maestro.
All transactions are encrypted using industry-standard SSL technology to ensure your personal and financial details are kept 100% safe. We do not store your credit card information on our servers.